Shipping policy

Shipping Policy

Where we ship

We currently ship to addresses in the United States.

Processing time

Orders are processed within 1 to 3 business days. Orders placed on weekends or holidays are processed the next business day.

Delivery time

After your order is processed, delivery usually takes 7 to 14 business days. These are estimates, not guarantees, and delivery can take longer during busy periods or because of carrier delays.

Shipping cost

Shipping costs are shown at checkout before you pay.

Tracking

When your order ships, we email you a tracking number. Tracking can take 2 to 4 days to show updates after it is sent.

Wrong address

Please check your shipping address before you order. We cannot change the address once an order has shipped. If a package is returned to us because of an incorrect address, the customer is responsible for the cost of sending it again.

Lost or damaged packages

If your package is lost or arrives damaged, contact us and we will replace it or refund you, as described in our Return and Refund Policy.

Contact us

For questions about your order, email us at foldwayhelp@gmail.com or use the contact form on our website. We reply within 2 business days.